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   Mental Health Appointments

Prior to scheduling an appointment with a clinician on the Mental Health Service, you will have a confidential telephone appointment with a mental health clinician. This appointment is a standard procedure, used by many University Health Services, for gathering relevant information about the current situation, in order to make a timely referral to an appropriate clinician with the Mental Health Service.

Here are the options for scheduling an appointment:


The most efficient way to make an appointment is by going to the online portal at, logging in, and selecting “schedule appointment” under  “appointment scheduling”. After agreeing to the terms, select “mental health telephone appointment” as the reason for your appointment. You will then be able to search by day for a 15 minute appointment time. After you confirm your appointment time, you will be asked to complete a form with the telephone number where you can be reached at the time of your appointment. At that time, a mental health clinician will call you and will conduct the initial telephone appointment.


An alternate way of contacting the Mental Health Service (MHS) scheduling clinician is by telephone at (212) 305-3400. Voicemail is secure and fully confidential. Include the following information: name, telephone number, times that you will be available to receive a return call on the day you contacted the scheduling clinician and on the following day. You can also leave information about why you have contacted MHS. You will receive a call back from the scheduling clinician, who will contact you for a telephone appointment in order to obtain the information necessary to complete the referral process.

If you wish to see a clinician outside of the Mental Health Service, contact an Aetna network or out-of-network clinician directly after obtaining a referral. These referrals are available either in the Student Health Service or from a Mental Health Service clinician. The Mental Health Service has a list of clinicians who participate in the Aetna network. You can locate additional in-network clinicians by going to You can then enter DocFind to select a clinician.

Daytime Emergencies - Call (212) 305-3400, or come to the Student Health Service, 60 Haven Avenue, Lobby Level Suite B234.

After Hours Emergencies - Call (212) 305-3400 extension 6.

If you or a friend have an immediate concern about suicide, call our SHS number at 212-305-3400 and request to speak with a Mental Health Clinician. You may also call the suicide hotline at 800-273-8255 or walk yourself or friend to the Emergency Room.


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