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For support: call extension 5-Help (212-305-4357) or email us
 
 
Student Computing
 

Wired Student Residential Network

Access to the CUMC wired network is available in most residential housing units in the Bard Hall, Georgian, Towers, and 154 Haven buildings. Students are able to connect a properly registered and configured computer to the high-speed campus network via an active data port. Most buildings also provide wireless network access, please click here for a list of locations and more information about campus wireless.

Network Use Restrictions
Full information about policies and requirements for the wired network can be found on the Network Use page. Students are expected to know and adhere to all requirements. This includes but is not limited to:

Computers or other devices that are not in compliance with policies and requirements may be blocked from the network without advance notice.

Getting Connected
Students who want to use their laptops on the wired network can bring them in to the Service Desk on the 2nd floor of the Hammer building. A technician will register it for access, please note that it may take a few business days after being registered before the computer will be able to connect to the wired network.

Computers registering for wired must meet requirements found on the Connecting to the Wired CUMC Network page such as making sure the computer has received all critical updates and patches, has updated antivirus/spyware programs running, and is free of viruses, trojans and malware.

If possible please find your computer's MAC (network card) address and any jack port label information you wish to use in a student housing location. Note that some housing locations may not have active wired ports available.

Computer Requirements
What kind of computer do I need to connect to the network?
If you have do not yet have a computer please see the recommendations and special offers available to CUMC students on our Computer and Software Discounts web site.

Troubleshooting
If you have followed the above steps but are not able to connect on campus, please call (212) 305-4357 (extension 5-Help) from your room while you are at your computer so we can troubleshoot why your system is not connecting there. It is also possible to stop by the CUMC IT Service Desk during our hours of operation, click here for our location and hours.

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Last updated 8/21/2015