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  Email at CUMC
 

Email at CUMC

Faculty, staff and students receive an email account when they begin working at CUMC or enrollment in Medical Center classes, or can request one if needed. The address format is uni@cumc.columbia.edu, where uni is your own Columbia UNI (ex: abc1234).
  • You can also use uni@columbia.edu to receive messages, though storage for your email, calendars, contacts etc. is on the CUMC IT Exchange mail system.
  • IMPORTANT: your UNI and CUMC email passwords do not automatically sync. Changing the password on your UNI account will not affect your email password and vice versa.
NOTE: As of April 1st, the email system called CubMail was retired. See Important Columbia Email Changes for CUMC Affiliates page for more information including moving old messages and data from CubMail accounts or public folders.

Getting Started
Once you are notified that your CUMC Exchange account has been created:

  1. Be sure that your account is active by logging in to the Outlook Web App.
  2. Set up a profile on the myPassword website and make sure that you have changed your password from any default/initial one that was provided to you.
    If you have already been using an MC (computer login) account with a password you selected, you should continue to use that password - it synchronizes with Exchange.
  3. Verify that mail forwarding from your @columbia.edu address has been set up via the Manage My UNI page.
Email Use at CUMC prohibits automatic forwarding of your messages to an outside provider such as Gmail, Yahoo, iCloud, etc. Individual messages can be forwarded as long doing so doesn't violate email, data protection or other relevant policies.

Connecting to Your Account
An Exchange account involves two components: Outlook and the CUMC IT Exchange servers.

  • Outlook is the "client" software that is used on individual computers for email, calendaring, contacts, tasks and more.
  • Exchange is a type of email server/system that allows its accounts to easily share and manage calendars, resources, and contacts in a more secure environment. It also provides strong support and compatibility with mobile devices such as iPhones, tablets etc.

Outlook for Windows and Macintosh is the CUMC IT standard supported email program. It is part of the Microsoft Office Suite that is available for free to current CUMC faculty, staff and students, and offers the best compatibility with Exchange accounts. Use links in the left column of this page for instructions on setting up Exchange on your computer (select your version of Outlook) or on mobile devices.

Requesting an Account
  • Faculty and staff who do not have an @cumc.columbia.edu email account yet will need to have their department or division must request one for them via the Exchange Account Request form. The Provisioning and Deprovisioning Employee Exchange document Adobe Acrobat PDF File describes full procedures.
  • Students who are currently enrolled in Medical Center classes but have not received an Exchange email address must contact their school's Student Services department.
  • To request public folders use the Exchange Shared Mailbox form. If they are replacing public folders that were on CubMail you must also:
    • Email askcuit@columbia.edu when the Exchange account has been created to request that the public folders' <address>@columbia.edu is routed to the new Exchange account.
    • If needed, migrate any messages or other data from the public folders on CubMail. You can set up the CubMail account in Outlook (on Windows or Macintosh) to download and transfer messages, or contact your IT support staff for assistance well in advance of CubMail disabling.

Other Email Accounts

  • New York-Presbyterian Hospital - If you need assistance with an email address that ends in @nyp.org, please click here and see links on the left of the page under the Need Help? heading, or contact extension 4-Help (212-746-4357).
  • Alumni accounts - Columbia offers alumni a lifetime email address and email forwarding, see http://alumni.columbia.edu/email. Be sure to review qualifications on the page regarding account eligibility.

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Last updated 6/18/2015