Email at CUMC
Faculty, staff and students receive a basic Columbia email account when they begin working or enrollment in classes. This is typically in the format of firstname.lastname@example.org, where youruni is your individual Columbia UNI (ex: abc1234).
Many departments at CUMC also set up Exchange email accounts through CUMC IT. This allows for robust use of email and security features including shared calendars and the ability to have delegated staff to manage another's Inbox, calendar or other folders.
Following is basic information on both Columbia and Exchange email. Links in to the left of this page provide more assistance with using both types of email. Outlook 2010 for Windows and Outlook 2011 for Macintosh are the CUMC IT standard supported programs for both Columbia and Exchange email accounts.
CUMC faculty, staff, students and other affiliates must not set up automatic email forwarding from their Columbia email account to non-approved vendors.
To prevent accidental release of confidential or sensitive data, no one at CUMC is allowed to configure automatic email forwarding to an outside provider such as Gmail, Yahoo, iCloud, or others. For full policy information please see the Email Use page. It is ok (and recommended) to set up forwarding to a CUMC IT Exchange account.
General Columbia Email Services
If you only use your default Columbia email address rather than Exchange, please follow these instructions to set up Outlook Professional on your computer. Although this information is on the CUIT (Columbia Morningside technical support) web site, the CUMC IT Service Desk is still able to provide assistance for issues with your general Columbia email.
Instructions for configuring other email clients can be found on the CUIT website, however Outlook is the only email program supported by CUMC IT.
CUMC IT Exchange Accounts
An Exchange account provides advanced account features via two components: Outlook and the CUMC IT Exchange servers.
When an Exchange account is created, it is set to operate transparently with your general Columbia email account by automatically forwarding all messages to your Exchange account. This allows you to receive all of your work and/or academic-related emails at one address. CUMC IT's management of the Exchange server and accounts allows for easier compliance with Medical Center security requirements. To help ensure a higher level of security, it is not possible set up automatic forwarding from your Exchange email account into your general Columbia account or any other email account.
- Outlook is the software that is used on individual computers for email, calendaring, contacts, tasks and more.
- Exchange is a type of server that allows accounts existing on it to easily share and manage calendars, resources, and contacts in a more secure environment. It also provides strong support and compatibility with mobile devices including BlackBerries, iPhones, tablets etc.
For full information on using Exchange please see the CUMC IT Exchange and Outlook pages linked in the left navigation column.
Are there other shared calendar options at CUMC?
No other shared calendar programs are currently available through CUMC IT. Exchange was selected in response to demand at CUMC for a familiar software program that supported more seamless communication and collaboration across departments.
Other Email Accounts
- New York-Presbyterian Hospital - If you need assistance with an email address that ends in @nyp.org, please click here and see links on the left of the page under the Need Help? heading, or contact extension 4-Help (212-746-4357).
- Alumni accounts - Columbia offers alumni a lifetime email address and email forwarding. You can find out more about alumni accounts at http://alumni.columbia.edu/email.
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