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News and Announcements

Macintosh OS 10.10 Yosemite Released

On October 16th, Apple released the latest version of its Macintosh operating system called 10.10 or "Yosemite". Please avoid issues that come with any new OS version by not being an early adopter. We will post information on testing and support at CUMC in future announcements, with CUMC IT policy updates on the Operating System Compatibility and Support page. Note that beta and newly released operating systems are almost never guaranteed to work immediately with off the shelf software or common Medical Center resources such as secure wifi, VPN, and other frequently used programs.

Your Mac may prompt for the upgrade via a Software Update or App Store Update notification. Please decline the upgrade to 10.10 until support at CUMC is announced, you will still be able to install other desired updates on the computer. Upgrading before the OS is fully supported may mean that you cannot use your computer for all aspects of your academic, clinical or other work. Please be sure to also check with your department, school, or IT support staff before upgrading or ordering a computer with OS 10.10 installed to be sure that it will be compatible.

iOS 8 and Athens/VPN

Apple's latest version of its operating system for iPhone, iPad and iPod Touch mobile devices was released on September 17th. While iOS 8 is still undergoing testing for compatibility with CUMC resources, instructions for connecting a device using the new OS can be found on the iPhone and iPad wireless pages. As with any newly released OS versions we recommend waiting before upgrading to avoid possible issues.

Security Upgraded on Network Drives as of Thursday May 22nd

To provide a safer computing environment, on May 22nd we upgraded security on CUMC IT servers. While this was transparent for most systems, some older computers may experience issues connecting to their network drives after the upgrade. Prior to the upgrade, emails were sent to everyone using MC network resources to help ensure a smooth transition.

After the upgrade, computers that are not configured with compatible security settings will not see a specific error, but will be repeatedly prompted to login when trying to connect to a CUMC IT managed network drive. Please see the online instructions for help and additional information regarding the upgrade, or call us (extension 5-Help, option 5) or your department's IT staff.

Archived News and Announcements for 2014

CROWN Scheduled Downtime Saturday October 18th from 8:00pm to 10:00pm

Listserv Upgrade to Version 16 on Completed

Echo Sporadic Downtimes, Removal of Old Recordings

CROWN (ColumbiaDoctors) and iCharge Downtime Saturday August 16th from 8:00pm to 9:00pm

Microsoft Announcement for Windows 7 Support

More Phishing Emails Link to Fake Login Sites

Network and Bradford Registration Downtime Thursday June 5th from 5pm to 7pm

Patch Released for Internet Explorer Vulnerability

Microsoft Ended Support for Windows XP, Office 2003 on April 8th, 2014 - Upgrade to Avoid Risks

More Phishing Emails Link to Fake Login Sites

IDX .Net Errors

Unpatched Internet Explorer Vulnerability

Spam Message for "New Consolidated IT Policies"

MC Domain and Exchange Account Password Requirements

Network Interruptions in Hammer Building from 5pm to 8pm Sunday April 13th - The CUMC IT Service Desk Will Close at 5pm

O and P Network Drive Interruptions and Downtime March 22nd and 23rd

Echo360 Downtime Fri March 21st noon to 12:20pm

iPhone, iPad and Mac Security Update

RASCAL Access Suspension Due to Non-Compliance

Using Outlook Tutorials

Required Online HIPAA Training Deadline

IDX Error Resolution

Some "P" Network Drives Unavailable Friday February 14th 10:00pm Through Saturday February 15th 6:00am

CROWN Use via Citrix Only After February 2nd

CROWN Downtime Friday January 31st at 9pm to Sunday February 2nd at noon; Citrix Update Required

Crown EHR Downtime Saturday January 25th from 9pm to Midnight

Proxy Auto-Configuration Changed On January 13th 2014

Important Columbia Email Changes for CUMC Affiliates

Macintosh OS 10.9 Not Yet Supported

Archived News and Announcements for Fall - Winter 2013

Echo 360 Sporadic Downtimes Through December 31st

Echo 360 Planned Downtime Thursday, December 19th and Friday, December 20th

Software Tracks Missing Equipment

Beware: New computer virus locks your files. Learn how to protect your device.

Network Drive, Echo and Website Downtime Friday November 15th from 2am to 4am

Online HIPAA Training

Customer Data and Source Code Breach at Adobe

Network Drive and Website Downtime Friday October 11th from 2am to 5am

Social Engineering Phone Calls Received by Columbia Staff

CROWN Scheduled Downtime Saturday September 21st from 9pm through Sunday September 22nd 9am

Towers I, II and III and Bard Hall Intermittent Network Downtime Saturday September 21st from 9am to 5pm

Microsoft Critical Updates for September

Welcome New Students

Exchange Email System Upgrade

Archived News and Announcements for Summer 2013

CROWN Maintenance

Available Proxy Services

Windows XP Support Ending

July Microsoft and Adobe Flash Player Updates

Secure Email Gateway via Exchange

New Windows, Internet Explorer and Office Security Updates

Welcome New Students

Older posts can be found on the Archived Announcements page.